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Privacy Policy

Last updated: December 2025

Di Nutricity, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through nutricity.id.

By accessing or using our website, you agree to the terms in this Privacy Policy.

1. Information We Collect

We collect information in various ways to provide, improve, and personalize your shopping experience.

a. Personal Information

When you visit, register, or make a purchase on nutricity.id, we may collect the following information:

  • Full name
  • Billing address and shipping address
  • Contact information (email address, phone number)
  • Payment information (processed securely through a third-party payment provider)
  • Login account details (if you create an account)
  • Order and purchase history

b. Information Collected Automatically

When you use our website, certain information is automatically collected, including:

  • IP Address
  • Device types and device identifiers
  • Browser type, version, and operating system
  • Visited page and visit duration
  • Reference website or search engine

This information helps us understand user behavior and improve the performance and user experience on our website.

c. Cookie and Tracking Technologies

We use cookies and similar technologies for:

  • Recognizing returning visitors
  • Saving shopping cart items and user preferences
  • Analyzing website traffic and usage
  • Displays relevant content and ads

For more information, please see the page About Cookies we.

2. Use of Information

We use the information collected for:

  • Processing and fulfilling your orders
  • Managing payments and shipping
  • Communicate with you regarding orders, products, or promotions
  • Enhance our website, services, and product offerings
  • Detecting and preventing fraud or unauthorized activities
  • Comply with applicable legal and regulatory obligations

With your consent, we can also send promotional emails regarding new products, special offers, or other updates. You can unsubscribe at any time.

3. Information Split

We does not sell or rent Your personal information.

However, we can share information with trusted third parties for business operational purposes, including:

  • Payment service provider
  • Logistics and shipping partners
  • Analytics and marketing service provider
  • Legal authority or government if required by law

All third parties are required to protect your data and use it only for the agreed purposes.

4. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure.

However, there is no fully secure online transmission or data storage system. By using our site, you understand that risks remain.

5. Your Rights

In accordance with applicable data protection regulations in Indonesia, you are entitled to:

  • Accessing your personal data
  • Correct or update inaccurate data
  • Requesting data deletion
  • Approve marketing communication
  • Requesting a copy of my personal data that we store

To use these rights, please contact us through the contact details below.

You can stop receiving promotional emails at any time by clicking the link “Stop Subscription” in our email.

6. Data Storage

We store your personal data only as long as it is needed for:

  • Complete transactions and services
  • Complying with legal and regulatory obligations
  • Resolving disputes and enforcing agreements

7. Third-Party Links

Our website may contain links to third-party websites.

Nutricity is not responsible for the privacy policy, content, or practices of that external website. We suggest you review their privacy policy before providing personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not intentionally collect personal data from children. If you believe that a child has provided personal information to us, please contact us so that we can take the necessary steps immediately.

9. Privacy Policy Changes

We can update this Privacy Policy from time to time to comply with legal or business changes.

Every change will be published on this page with the date “Last updated” updated.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the management of your personal data, please contact us:

Nutricity Indonesia

📧 Email: [email protected]

🌐 Website: https://nutricity.id